Which event packages would you expect to see an AST Endpoint subscribe to?

Question

Options

• Adialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
• Bavaya-cm-feature-status, entity links, reg and message-summary
• Cavaya-ccs-profile, network status and message-summary dialog
• Ddialog, avaya-cm-feature-status, avaya-ccs-profile and network status
• Eentity links, avaya-cm-feature-status, avaya-ccs-profile and reg

• A
  89% (32)
• B
  3% (1)
• C
  3% (1)
• D
  6% (2)

Explanation

Option A is correct because AST Endpoints require a specific combination of five event packages to fully support their functionality within the Avaya SIP environment: dialog (tracks real-time call/session state), avaya-cm-feature-status (monitors CM feature button states like forwarding or DND), avaya-ccs-profile (delivers the agent's contact center profile settings), reg (tracks registration status), and message (handles messaging events). Together these cover call control, feature awareness, agent identity, endpoint presence, and messaging.

Why the distractors fail:

• B swaps dialog and avaya-ccs-profile for entity links, and replaces message with message-summary - entity links is not a standard AST subscription, and message-summary is a SIP package for voicemail/MWI only, not general messaging.
• C drops the majority of required packages and substitutes network status, which is a network-layer monitoring concept, not an AST endpoint subscription.
• D is close but replaces reg and message with network status - AST endpoints must track registration events and support message, and they don't subscribe to network status.
• E omits dialog (critical for call state) and inserts entity links (a CTI/CSTA concept), which are not part of the AST subscription model.

Memory tip: Use the acronym "D-FARM" - Dialog, Feature-status (avaya-cm), Avaya-ccs-profile, Reg, Message. If an answer is missing any of those five or swaps in entity links, network status, or message-summary, it's wrong.

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