When comparing two Remote Worker SIP clients, one is an Avaya Communicator soft client and the other is a 96X1SIP hardphone, which statement is true?

Question

Options

• ABoth Avaya Communicator and 96X1SIP clients register with SM via SBCE and receive their SIP
• BThe Avaya Communicator receives its SIP Controller List via 46xxsettings.txt file download,
• CIf required, Avaya Communicator and 96X1 clients will automatically upgrade themselves from
• DAvaya Communicator registers with SM via SBCE whereas the 96X1 telephone registers with CM

• A
  91% (31)
• B
  3% (1)
• C
  6% (2)

Explanation

Option A is correct because both the Avaya Communicator soft client and the 96X1 SIP hardphone, when deployed as remote workers, use the Session Border Controller Enterprise (SBCE) as their entry point into the enterprise network - both register with Session Manager (SM) through the SBCE, and both receive their SIP Controller List via that same SBCE path.

Option B is wrong because the 46xxsettings.txt file is used by the 96X1 hardphone for configuration, not by Avaya Communicator; the soft client retrieves its settings through a different mechanism (typically its own configuration service), so this cannot be true for both clients.

Option C is wrong because auto-upgrade behavior differs significantly between the two: the 96X1 can pull firmware updates from a file server, but Avaya Communicator (a desktop/mobile soft client) is not automatically self-upgraded from Avaya infrastructure in the same manner - it relies on enterprise app distribution or manual updates.

Option D is wrong because it incorrectly describes the 96X1 as registering directly with CM (Communication Manager); SIP endpoints register with SM (Session Manager), not CM - CM is the traditional telephony engine, while SM handles SIP registration for both client types.

Memory tip: Think "Remote Workers → SBCE → SM" as the universal path. The SBCE is the secure gateway for all remote SIP clients regardless of type - soft or hard - so whenever a question involves remote worker registration, SBCE + SM is the answer.

No community discussion yet for this question.