7130X · Question #40
Which configuration must be completed before configuring a TSAPI link on Avaya Aura® Application Enablement Services (AES)?
The correct answer is A. A CTI link must be configured on Avaya Aura® Communication Manager (CM) first. If you are administering the AE Server for TSAPI, JTAPI, DMCC with Call Control, Telephony Web Service, or an AE Services integration (Microsoft or IBM Sametime), you must administer a CTI link from Communication Manager to AE Services. Follow these steps from a Communication…
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Options
- AA CTI link must be configured on Avaya Aura® Communication Manager (CM) first.
- BA Switch Connection must be configured on Avaya Aura® Application Enablement Services
- CA signaling-group must be configured on Avaya Aura® Communication Manager (CM) first.
- DA CTI-user must be configured on Avaya Aura® Application Enablement Services (AES) first.
- EIn the Extension field, type <station extension>, for example 70001.
- FIn the Type field, type ADJ-IP.
- GIn the Name field, type <name of AE Server>, for example aeserver1.
How the community answered
(50 responses)- A78% (39)
- B2% (1)
- C12% (6)
- E4% (2)
- G4% (2)
Explanation
If you are administering the AE Server for TSAPI, JTAPI, DMCC with Call Control, Telephony Web Service, or an AE Services integration (Microsoft or IBM Sametime), you must administer a CTI link from Communication Manager to AE Services. Follow these steps from a Communication Manager SAT to administer a CTI link type ADJ-IP. 1. Type add cti-link <link number>, for example add cti-link 5. 2. Complete the CTI LINK form as follows: https://downloads.avaya.com/css/P8/documents/100171737
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