7130X · Question #38
In Avaya Aura® Communication Manager (CM) for TSAPI, which type of CTI-link needs to be configured?
The correct answer is C. ADJ-IP. The Avaya AES server forwards CTI requests, responses, and events between Invision CTI Server and Communication Manager. The Avaya AES server communicates with Communication Manager over an AES link. Within the AES link, CTI links may be configured to provide CTI services to…
Question
Options
- AASAI-IP
- BTSAPI-IP
- CADJ-IP
- DDMCC-IP
How the community answered
(60 responses)- A10% (6)
- B5% (3)
- C82% (49)
- D3% (2)
Explanation
The Avaya AES server forwards CTI requests, responses, and events between Invision CTI Server and Communication Manager. The Avaya AES server communicates with Communication Manager over an AES link. Within the AES link, CTI links may be configured to provide CTI services to CTI applications such as Invision CTI. Step 1: Enter the display system-parameters customer-options command. On Page 3, verify that Computer Telephony Adjunct Links is set to y. Step 2: Enter the add cti-link m command, where m is a number between 1 and 64, inclusive. Enter a valid Extension under the provisioned dial plan in Avaya Communication Manager, set the Type field to ADJ-IP, and assign a descriptive Name to the CTI link.
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