What are three key business outcomes customers are looking to achieve? (Choose three.)

Question

Options

• AAdditional firewalls for additional protection
• BA managed environment
• CAccess to user's personal information
• DCyber data defense
• EFlexible Solutions
• FComplete Protection

• A
  4% (1)
• B
  93% (25)
• C
  4% (1)

Explanation

Customers typically seek B (A managed environment), E (Flexible Solutions), and F (Complete Protection) because these represent high-level strategic goals: offloading operational burden, adapting solutions to changing needs, and achieving broad security coverage without gaps.

Why the distractors are wrong:

• A (Additional firewalls) is a specific technical tool, not a business outcome - customers want outcomes, not individual products.
• C (Access to user's personal information) describes a privacy risk or threat, not a desired business goal.
• D (Cyber data defense) is too narrow and tactical; it's a sub-component of Complete Protection, not a standalone business outcome.

Memory tip: Think of the "BEF" trio as what a business executive cares about - "Burden off my team, Enough flexibility to grow, Full coverage with no gaps." Executives don't ask for firewalls (A) or data access (C); they ask for managed, flexible, complete solutions.

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