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Microsoft

70-685 · Question #142

A company has new portable computers running Windows 7. On one of the computers, the USB mouse cursor does not move. You connect the mouse to another computer, where it works correctly. You need to…

The correct answer is A. Connect the mouse into a different USB port. B. Enable the USB controller in the BIOS. C. Disable the computer's trackpad. See the full explanation below for the reasoning.

Question

A company has new portable computers running Windows 7. On one of the computers, the USB mouse cursor does not move. You connect the mouse to another computer, where it works correctly. You need to recommend possible solutions to the problem. What should you recommend? (Choose all that apply.)

Options

  • AConnect the mouse into a different USB port.
  • BEnable the USB controller in the BIOS.
  • CDisable the computer's trackpad.
  • DDisable Hot Keys on the computer.
  • ETurn on Mouse Keys.

How the community answered

(64 responses)
  • A
    78% (50)
  • D
    9% (6)
  • E
    13% (8)

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