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Microsoft

70-498 · Question #41

Your company is developing a new version of an existing application. The current list of feature requests is made up mostly of three years' worth of bug reports and help desk support call data. The…

The correct answer is B. Create a single requirements document that includes all the bug reports and help desk call C. Working from the bug reports and help desk data, create an Excel workbook project matrix E. Hold a series of joint application design (JAD) sessions with representation from support. See the full explanation below for the reasoning.

Question

Your company is developing a new version of an existing application. The current list of feature requests is made up mostly of three years' worth of bug reports and help desk support call data. The company has no formal process for requesting input from its customer base. You need to be able to prioritize the information and develop an accurate, useful list of feature requests. What are three possible ways to accomplish this goal? (Each correct answer presents a complete solution. Choose three.)

Options

  • AUse focused customer interviews to review the bug reports and help desk data.
  • BCreate a single requirements document that includes all the bug reports and help desk call
  • CWorking from the bug reports and help desk data, create an Excel workbook project matrix
  • Duse storyboarding diagrams and work with the stakeholders to filter, map, and expand on
  • EHold a series of joint application design (JAD) sessions with representation from support,

How the community answered

(46 responses)
  • A
    4% (2)
  • B
    85% (39)
  • D
    11% (5)

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