70-243 · Question #39
You have a System Center 2012 Configuration Manager environment. You deploy Microsoft Office 2007 to client computers in a collection named Coll1. You run the Configuration Manager Web report for…
The correct answer is B. Configure hardware inventory to run daily. The Add or Remove Programs report in SCCM is populated by hardware inventory data, not software inventory. Increasing hardware inventory frequency ensures installed application data appears in the report.
Question
You have a System Center 2012 Configuration Manager environment. You deploy Microsoft Office 2007 to client computers in a collection named Coll1. You run the Configuration Manager Web report for Add or Remove Programs, and you query for Office 2007. No computers are found to have Office 2007 installed. You need to identify computers that have Office 2007 installed. What should you do?
Options
- AConfigure software inventory to run daily.
- BConfigure hardware inventory to run daily.
- CConfigure Coll1 to update membership daily.
- DConfigure Coll1 to have a collection-specific polling interval.
How the community answered
(25 responses)- A4% (1)
- B76% (19)
- C8% (2)
- D12% (3)
Why each option
The Add or Remove Programs report in SCCM is populated by hardware inventory data, not software inventory. Increasing hardware inventory frequency ensures installed application data appears in the report.
Software inventory collects file-level metadata from the file system (file names, sizes, versions) and does not gather installed program registry data used by the Add or Remove Programs report.
SCCM's Add or Remove Programs report is sourced from hardware inventory, specifically from WMI classes such as SMS_ADD_REMOVE_PROGRAMS collected during the hardware inventory cycle. If hardware inventory runs infrequently or has not run since Office 2007 was deployed, the report will return no results. Configuring hardware inventory to run daily ensures the site database is updated with current installed program data from Coll1 clients.
Updating Coll1 membership daily controls which computers belong to the collection but has no effect on what hardware or software inventory data is collected from those computers.
A collection-specific polling interval affects how frequently collection membership is re-evaluated, not the schedule on which hardware inventory data is gathered from clients.
Concept tested: SCCM hardware inventory and Add or Remove Programs reporting
Source: https://learn.microsoft.com/en-us/mem/configmgr/core/clients/manage/inventory/introduction-to-hardware-inventory
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