Avaya
6201 · Question #40
Agents in the Quick Credit call center often give customers there extension number when a return call is required. The main message instructs those who know their party's extension to enterit at any…
The correct answer is A. Collect digits D. Route-todigits. See the full explanation below for the reasoning.
Question
Agents in the Quick Credit call center often give customers there extension number when a return call is required. The main message instructs those who know their party's extension to enterit at any time. Which two vector commands are used to route the call? (Choose two.)
Options
- ACollect digits
- BMessaging skill
- CRoute-tonumber
- DRoute-todigits
- EConverse-on skill
How the community answered
(19 responses)- A84% (16)
- B11% (2)
- C5% (1)
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