In an Avaya Aura Contact Center, what does enabling Open do?

Question

Options

• AIt permits agents to utilize the Avaya OpenQueue Desktop for agent skills that have agents
• BIt allows third parties including Contact Center MultiMedia (CCMM) to create, read, and delete
• CIt gives agents and Call Center supervisors the ability to manage multiple simultaneous
• DIt provides extended call queuring functionality for the Avaya Aura Contact Center by

• A
  4% (1)
• B
  73% (19)
• C
  15% (4)
• D
  8% (2)

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