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6201 · Question #15

You have completed the stand-alone installation of Contact Center Manager Administration (CCMA) software on a fully prepared Platform Vendor Independent (PVI) server The CCMA cannot establish a…

The correct answer is B. Ensure that the correct sys-admin password is being used. See the full explanation below for the reasoning.

Question

You have completed the stand-alone installation of Contact Center Manager Administration (CCMA) software on a fully prepared Platform Vendor Independent (PVI) server The CCMA cannot establish a connection to the Contact Center Manager Server (CCMS).W hat is one of the first steps to troubleshoot the problem.?

Options

  • AReinstall CCMA
  • BEnsure that the correct sys-admin password is being used
  • CChange the IP multicast sending address on the CCMS server
  • DEnsure that the CCMS and CCMA servers have been added to a domain

How the community answered

(35 responses)
  • A
    9% (3)
  • B
    77% (27)
  • C
    11% (4)
  • D
    3% (1)

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