Cisco
600-460 · Question #92
In the Cisco Unified Contact Center Enterprise solution, if the Cisco Unified Communications Manager subscriber for the Cisco voice gateway is down, how will incoming calls be treated?
The correct answer is C. The voice gateway will use the alternative/backup subscriber in the cluster for call control.. See the full explanation below for the reasoning.
Question
In the Cisco Unified Contact Center Enterprise solution, if the Cisco Unified Communications Manager subscriber for the Cisco voice gateway is down, how will incoming calls be treated?
Options
- AThe call will get a "fast busy" and be terminated by the gateway.
- BThe voice gateway will reroute the call to a secondary CTI route point.
- CThe voice gateway will use the alternative/backup subscriber in the cluster for call control.
- DThe voice gateway will route around the subscriber to an IP IVR port.
How the community answered
(54 responses)- A4% (2)
- B15% (8)
- C74% (40)
- D7% (4)
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