Cisco
600-460 · Question #70
600-460 Question #70: Real Exam Question with Answer & Explanation
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Question
Which two statements about Precision Queues are true? (Choose two.)
Options
- AA Wait Time may be configured in any step except for the last step.
- BAt least on step must be configured for a Precision Queue.
- CEither Skill Groups or Precision Queues must be utilized within an instance ?not both.
- DPrecision Queues can be configured for usage in agent-based inbound campaigns.
- EA Consider If statement may be configured in any step.
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