Cisco
600-460 · Question #6
Refer to the exhibit. In Cisco Finesse 10.0 and beyond, a workflow is created for an Outbound Option call. Which condition must be added to ensure that the workflow can distinguish between the Outboun
The correct answer is B. BAStatus is not empty.. See the full explanation below for the reasoning.
Question
Refer to the exhibit. In Cisco Finesse 10.0 and beyond, a workflow is created for an Outbound Option call. Which condition must be added to ensure that the workflow can distinguish between the Outbound Option call and an agent-initiated outbound call?
Exhibit
Options
- AcallVariable1 is not equal to 1.
- BBAStatus is not empty.
- CBAAccountNumber is not empty.
- DBAStatus is not equal to 1.
- EBACampaign is not empty.
How the community answered
(65 responses)- A5% (3)
- B78% (51)
- C3% (2)
- D2% (1)
- E12% (8)
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