5V0-62.22 · Question #27
Some users report they are unable to enroll their Android and iOS devices using their user account from the organization's Microsoft Active Directory, which is not publicly accessible The…
The correct answer is C. The ACC (AirWatch Cloud Connector) service. The service that the organization administrator has direct control over to enable verbose logging to troubleshoot this issue is ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory…
Question
Some users report they are unable to enroll their Android and iOS devices using their user account from the organization's Microsoft Active Directory, which is not publicly accessible The administrator needs to gather the log files for troubleshooting these issues with the organization's shared SaaS VMware Workspace ONE UEM tenant and Active Directory. Which service does the organization's administrator have direct control over to enable verbose logging to troubleshoot this issue?
Options
- AThe UAG (Unified Access Gateway) Edge service
- BThe AWCM (AirWatch Cloud Messaging) service
- CThe ACC (AirWatch Cloud Connector) service
- DThe DS (Device Services) service
How the community answered
(45 responses)- A13% (6)
- B4% (2)
- C73% (33)
- D9% (4)
Explanation
The service that the organization administrator has direct control over to enable verbose logging to troubleshoot this issue is ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory or Certificate Authority. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If some users are unable to enroll their devices using their Active Directory accounts, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.
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