5V0-62.22 · Question #22
After deploying an iOS profile, there are several devices that are not showing successful installation. Upon reviewing the troubleshooting logs, the administrator notices that the device has…
The correct answer is C. Contact the user, and ensure the iOS device is unlocked and powered on. The action that the administrator should take to resolve this status is to contact the user and ensure the iOS device is unlocked and powered on. The NotNow status means that the device has received the profile but has not installed it yet2. This could be because the device is…
Question
After deploying an iOS profile, there are several devices that are not showing successful installation. Upon reviewing the troubleshooting logs, the administrator notices that the device has responded with NotNow. Which action should the administrator take to resolve this status?
Options
- ACheck the AWCM server logs to ensure that the device is connected to Cloud Messaging.
- BSend several push notifications to the device in order to allow processing of profiles
- CContact the user, and ensure the iOS device is unlocked and powered on.
- DRe-push the profile to the device since the hang up is on the Workspace ONE UEM side
How the community answered
(37 responses)- B3% (1)
- C92% (34)
- D5% (2)
Explanation
The action that the administrator should take to resolve this status is to contact the user and ensure the iOS device is unlocked and powered on. The NotNow status means that the device has received the profile but has not installed it yet2. This could be because the device is locked, powered off, or has a pending user action. The administrator should ask the user to unlock the device, power it on, and accept any prompts or notifications related to the profile installation.
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