The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid. Which four options can cause this problem? (Choose four.)

Question

Options

• ATime zone was changed.
• BSecondary DNS was changed.
• CHostname was changed.
• DNumber of historical reports exceeded the system limits.
• ECisco Unified Intelligence Center Publisher is not in service.
• FIP address was changed.
• GPrimary NTP server was changed.
• HNumber of concurrent real-time reports exceeded the system limits.

• A
  71% (46)
• B
  2% (1)
• D
  9% (6)
• E
  15% (10)
• H
  3% (2)

Explanation

Cisco Unified Intelligence Center (CUIC) licenses are bound to specific platform identifiers at the time of installation. Changing the time zone (A), hostname (C), IP address (F), or primary NTP server (G) alters the system's identity fingerprint that the license was issued against, causing it to become invalid - these are the four protected "platform parameters" CUIC uses to verify the license hasn't been moved or tampered with.

The distractors are wrong because they don't affect the license fingerprint: Secondary DNS (B) is not part of the licensed platform identity; Publisher not in service (E) is a connectivity/availability issue, not a licensing one; and exceeding report limits (D, H) causes performance or quota issues, but the license itself remains valid regardless of report volume.

Memory tip: Use the acronym "THIS" - Time zone, Hostname, IP address, Server (NTP primary) - these four platform parameters are what CUIC "fingerprints" for license validation, so changing any of them breaks the license.

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