Cisco
500-440 · Question #76
500-440 Question #76: Real Exam Question with Answer & Explanation
The correct answer is A. busy hour call attempts B. number of skill groups per agent C. number of agents F. number of call and ECC variables. See the full explanation below for the reasoning.
Question
Which four items are factors of bandwidth requirements for the visible network connection between the Cisco Unified Contact Center Enterprise Agent Peripheral Gateway and the call router? (Choose four.)
Options
- Abusy hour call attempts
- Bnumber of skill groups per agent
- Cnumber of agents
- Dnumber of call types
- Epercent of traffic with Courtesy Callback
- Fnumber of call and ECC variables
- Gnumber of concurrent real-time reports
- Hpercent of traffic requires Agent Greeting
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