An administrator set up Cisco UCM LDAP Directory and already synced the users to Cisco UCM from the Active Directory, but they forgot to set up feature group templates when. doing the import. Which…

Question

Options

• AAdd another LDAP Directory in Cisco UCM, configure feature group templates, and do a manual
• BUse the Bulk Administration Tool to update those users with the feature group template.
• CConfigure feature group templates in the Cisco UCM LDAP Directory and do a manual sync.
• DConfigure feature group templates in the Cisco UCM LDAP Directory and configure the resync

• A
  4% (2)
• B
  84% (42)
• C
  2% (1)
• D
  10% (5)

Explanation

Once an LDAP sync has already been performed, re-syncing does not retroactively apply feature group templates to existing synced users - only newly added users would benefit from template changes on a subsequent sync. The correct remediation for users already in the system is to use the Bulk Administration Tool (BAT) to mass-update those existing user records with the desired feature group template settings. Option A is impractical and would create duplicate issues. Options C and D involve configuring the LDAP Directory and re-syncing, but this only affects new users pulled in after the template is configured, not the users already imported.

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