Which description of the function of call handlers in Cisco Unity Connection is true?

The correct answer is C. They answer calls, take message, and provide menus of options. Call handlers are used to answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages. You can use the predefined Unity Connection call handlers, or can create unlimited new call handlers…

Collaboration Applications

Question

Options

AThey control outgoing calls by allowing you to specify the numbers that Cisco Unity Connection
BThey collect information from callers by playing a series of questions and recording the answers.
CThey answer calls, take message, and provide menus of options.
DThey provide access to a corporate directory by playing an audio list that users and outside

How the community answered

(41 responses)

A
2% (1)
B
2% (1)
C
90% (37)
D
5% (2)

Explanation

Call handlers are used to answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages. You can use the predefined Unity Connection call handlers, or can create unlimited new call handlers. ucsagx/10xcucsag080.html

Topics

#Cisco Unity Connection#Call Handlers#Auto Attendant#Voicemail

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