350-801 · Question #314
What are the predefined call handlers in Cisco Unity Connection?
The correct answer is A. opening greeting, operator, and goodbye. Cisco Unity Connection provides several predefined call handlers out-of-the-box to manage incoming calls before they are routed to user mailboxes.
Question
What are the predefined call handlers in Cisco Unity Connection?
Options
- Aopening greeting, operator, and goodbye
- Bopening greeting, welcome, and default system
- Cgreetings, operator, and closed
- Dcaller input, greetings, and transfer
How the community answered
(34 responses)- A88% (30)
- B3% (1)
- C3% (1)
- D6% (2)
Why each option
Cisco Unity Connection provides several predefined call handlers out-of-the-box to manage incoming calls before they are routed to user mailboxes.
Cisco Unity Connection includes several predefined call handlers by default, such as the Opening Greeting, Operator, and Goodbye, to provide initial call routing and system interaction. These handlers are essential for managing system-wide greetings and routing callers to an operator or for end-of-call procedures.
"Welcome" and "default system" are not the correct standard names for the predefined call handlers in Cisco Unity Connection.
"Greetings" and "closed" are not the correct standard names for the predefined call handlers in Cisco Unity Connection.
Caller input, greetings, and transfer describe general functionalities or types of call handlers, not the specific names of predefined ones.
Concept tested: Cisco Unity Connection predefined call handlers
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unitysc/rel10_0_1/admin/guide/sc_b_cuc_admin_guide_10_0_1/sc_b_cuc_admin_guide_10_0_1_chapter_01000.html
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