An administrator would like to set several Cisco Jabber configuration parameters to only apply to mobile clients (iOS and Android). How does the administrator accomplish this with Cisco Jabber 12.9…

Cisco Unified Communications Manager (UCM) provides Service Parameters under the Cisco Jabber Client Configuration that allows administrators to specify different jabber-config.xml files for various client types, including "Mobile." By creating a jabber-config.xml file with desired mobile-specific parameters and assigning it to the "Mobile" Jabber Client Configuration, only iOS and Android devices will retrieve and apply those settings.

jabber-config-user.xml is intended for user-specific overrides or local configurations and is not the standard method for centrally applying different policies based on client type (mobile vs. desktop) across an organization.

Uploading a jabber-config.enc file (which is the encrypted form of jabber-config.xml) to TFTP is a necessary step for any Jabber configuration, but it doesn't, by itself, provide the mechanism to make parameters only apply to mobile clients. The assignment mechanism is required.

While Jabber Policies in UCM exist, they are not the primary mechanism to differentiate configuration files based on client type (desktop vs. mobile); the Jabber Client Configuration service parameters are designed for this specific purpose.