What information should you include when a fault management system autogenerates an incident ticket to ensure that the correct support team is assigned to the ticket?

The correct answer is C. classification. See the full explanation below for the reasoning.

Question

Options

Aseverity
Bpriority
Cclassification
Dcustomer contact

How the community answered

(21 responses)

A
5% (1)
B
5% (1)
C
81% (17)
D
10% (2)

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