Cisco
350-060 · Question #26
350-060 Question #26: Real Exam Question with Answer & Explanation
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Question
According to ITIL®v3 framework, KPIs help measuring the success of a process in regards to performance, quality, and value. Which other key factor should be considered when applying KPIs to process metrics?
Options
- Ascope
- Brisk
- Cerror
- Dcompliance
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