Cisco
350-060 · Question #26
According to ITIL®v3 framework, KPIs help measuring the success of a process in regards to performance, quality, and value. Which other key factor should be considered when applying KPIs to process…
The correct answer is D. compliance. See the full explanation below for the reasoning.
Question
According to ITIL®v3 framework, KPIs help measuring the success of a process in regards to performance, quality, and value. Which other key factor should be considered when applying KPIs to process metrics?
Options
- Ascope
- Brisk
- Cerror
- Dcompliance
How the community answered
(34 responses)- A3% (1)
- B15% (5)
- C6% (2)
- D76% (26)
Community Discussion
No community discussion yet for this question.