Cisco
350-060 · Question #19
According to ITIL®v3 framework, which type of warranty assurance provides a customer with a measured confidence that services are available within defined geographical locations and scheduled times?
The correct answer is A. availability. See the full explanation below for the reasoning.
Question
According to ITIL®v3 framework, which type of warranty assurance provides a customer with a measured confidence that services are available within defined geographical locations and scheduled times?
Options
- Aavailability
- Bcapacity
- Ccontinuity
- Dsecurity
How the community answered
(31 responses)- A74% (23)
- B6% (2)
- C3% (1)
- D16% (5)
Community Discussion
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