Cisco
350-030 · Question #341
You have discovered that the Cisco Unified CM Telephony subsystem is in "PARTIAL_SERVICE" on a Cisco Unified Contact Center Express server. Which two misconfigurations could lead to this service…
The correct answer is B. Not all CTI ports and CTI route points are associated with the Cisco Unified Communications Manager E. An invalid Cisco Unified Contact Center Express script is used by one of the applications. See the full explanation below for the reasoning.
Question
You have discovered that the Cisco Unified CM Telephony subsystem is in "PARTIAL_SERVICE" on a Cisco Unified Contact Center Express server. Which two misconfigurations could lead to this service state? (Choose two.)
Options
- AThe Cisco Unified Communications Manager JTAPI user has invalid login credentials.
- BNot all CTI ports and CTI route points are associated with the Cisco Unified Communications Manager
- CThe hostname/IP address for Cisco Unified Communications Manager is incorrect.
- DNot all agent phones are associated with the Cisco Unified Communications Manager JTAPI user.
- EAn invalid Cisco Unified Contact Center Express script is used by one of the applications.
How the community answered
(38 responses)- A3% (1)
- B76% (29)
- C13% (5)
- D8% (3)
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