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350-030 · Question #341

350-030 Question #341: Real Exam Question with Answer & Explanation

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Question

You have discovered that the Cisco Unified CM Telephony subsystem is in "PARTIAL_SERVICE" on a Cisco Unified Contact Center Express server. Which two misconfigurations could lead to this service state? (Choose two.)

Options

  • AThe Cisco Unified Communications Manager JTAPI user has invalid login credentials.
  • BNot all CTI ports and CTI route points are associated with the Cisco Unified Communications Manager
  • CThe hostname/IP address for Cisco Unified Communications Manager is incorrect.
  • DNot all agent phones are associated with the Cisco Unified Communications Manager JTAPI user.
  • EAn invalid Cisco Unified Contact Center Express script is used by one of the applications.

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