Cisco
350-030 · Question #342
350-030 Question #342: Real Exam Question with Answer & Explanation
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Question
After logging into Cisco Agent Desktop, a Cisco Unified Contact Center Express agent could not go into ready state. Which two reasons could lead to this failure? (Choose two.)
Options
- AThe agent has not been assigned to any CSQ.
- BThe agent IP phone lost network connectivity.
- CThe agent has entered incorrect login credentials.
- DThe agent supervisor has not logged in.
- EThe agent IP phone has not been associated with the agent user in Cisco Unified Communications Manager.
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