Avaya
33820X · Question #49
A customer wants to evaluate Call Center Elite/Communication Manager system performance to observe usage trends and recommend updates or corrective actions. Which object should the customer check to…
The correct answer is D. Traffic reports. See the full explanation below for the reasoning.
Question
A customer wants to evaluate Call Center Elite/Communication Manager system performance to observe usage trends and recommend updates or corrective actions. Which object should the customer check to evaluate the system performance?
Options
- ASystem files
- BTrace files
- CLog files
- DTraffic reports
How the community answered
(28 responses)- A7% (2)
- B18% (5)
- C4% (1)
- D71% (20)
Community Discussion
No community discussion yet for this question.