Avaya
33820X · Question #32
33820X Question #32: Real Exam Question with Answer & Explanation
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Question
Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software feature set. Avaya Elite Multichannel R6.6 integrates with MS Dynamics 365 in which two use cases? (Choose two.)
Options
- AAvaya Elite Multichannel agent desktop (thick client) with Microsoft Dynamics web client
- BMicrosoft Dynamics (thin client) embedded with Avaya Elite Multichannel APIs (channel controls)
- CAvaya Elite Multichannel agent desktop (thick client) and Microsoft Dynamics (thick client)
- DMicrosoft Dynamics (thick client) embedded with Avaya Elite Multichannel APIs (channel controls)
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