Avaya
33820X · Question #31
Avaya OneCloud IX,H Contact Center is a true, multi-tenant, complete Contact Center solution that provides a simplified cloud experience for operations and agents. A customer needs skill- based call…
The correct answer is B. Basic Bundle D. Advanced Bundle. See the full explanation below for the reasoning.
Question
Avaya OneCloud IX,H Contact Center is a true, multi-tenant, complete Contact Center solution that provides a simplified cloud experience for operations and agents. A customer needs skill- based call center routing as part of their solution. Which two IXTM Contact Center bundles offer this feature? (Choose two.)
Options
- AReporting Bundle
- BBasic Bundle
- CVoice Bundle
- DAdvanced Bundle
How the community answered
(28 responses)- A7% (2)
- B82% (23)
- C11% (3)
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