Avaya
33810X · Question #9
A Contact Center manager knows that a modern agent Interface which can deliver all of the relevant customer information, creates a better customer experience. Which two agent interfaces are…
The correct answer is B. Avaya Agent Desktop a C. Avaya IXTM Workspaces. See the full explanation below for the reasoning.
Question
A Contact Center manager knows that a modern agent Interface which can deliver all of the relevant customer information, creates a better customer experience. Which two agent interfaces are supported with AACC Release 7.1? (Choose two)
Options
- AAvaya IXTM Workplace
- BAvaya Agent Desktop a
- CAvaya IXTM Workspaces
- DAvaya one-X?Agent Desktop
How the community answered
(46 responses)- A4% (2)
- B85% (39)
- D11% (5)
Community Discussion
No community discussion yet for this question.