A customer with Avaya Aura Contract Center wants to assign five agents to a new skillset in the most efficient way possible. How would the customer assign the agents to the skillset?

Question

Options

• AAssign the new skillset to that agent's partition.
• BUse the skillset window from the skillset view to assign multiple agents.
• CSelect all five agents from the Agents details window, then drag and drop them to the new
• DUse the skillset section in the agent details window to assign the agents at the same time to

• A
  75% (39)
• B
  4% (2)
• C
  8% (4)
• D
  13% (7)

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