Avaya
33810X · Question #22
33810X Question #22: Real Exam Question with Answer & Explanation
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Question
A customer with Avaya Aura Contract Center wants to assign five agents to a new skillset in the most efficient way possible. How would the customer assign the agents to the skillset?
Options
- AAssign the new skillset to that agent's partition.
- BUse the skillset window from the skillset view to assign multiple agents.
- CSelect all five agents from the Agents details window, then drag and drop them to the new
- DUse the skillset section in the agent details window to assign the agents at the same time to
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