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Avaya

33810X · Question #23

A customer with Avaya Aura Contact Center requires a real time report that will show up to 15 minutes of real time data on the screen, allowing the supervisor to identify trends as they emerge…

The correct answer is A. Agent Map. See the full explanation below for the reasoning.

Question

A customer with Avaya Aura Contact Center requires a real time report that will show up to 15 minutes of real time data on the screen, allowing the supervisor to identify trends as they emerge. Which Real Time Display would accomplish this?

Options

  • AAgent Map
  • BBillboard Collection
  • CInterval to Date Display
  • DTime Line Display

How the community answered

(49 responses)
  • A
    84% (41)
  • B
    6% (3)
  • C
    2% (1)
  • D
    8% (4)

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