Avaya
33810X · Question #37
A Contact Center manager wants a first contact resolution with Avaya Agent Desktop Based on Avaya Breeze? which solution would Avaya offer with AACC?
The correct answer is B. Presence Service. See the full explanation below for the reasoning.
Question
A Contact Center manager wants a first contact resolution with Avaya Agent Desktop Based on Avaya Breeze? which solution would Avaya offer with AACC?
Options
- AEngagement Assistant
- BPresence Service
- CMicrosoft Lync
- DAvaya Multimedia Messaging
How the community answered
(16 responses)- A13% (2)
- B75% (12)
- C6% (1)
- D6% (1)
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