Refer to the exhibit. AACC allows the use of campaigns for Sales or Marketing purposes. Which statement about Outbound campaigns is true?

Question

Exhibit

Options

• AAgent Scripts are loaded Into Agent Desktop from the CCMM Database. 4-C
• BAgent Scripts are loaded Into Agent Desktop from the CCT Database. 1-C
• CAgent Scripts are loaded Into Agent Desktop from the CCMA Database. 3-C
• DAgent Scripts are loaded Into Agent Desktop from the CCMS Database. 2-C

• A
  4% (3)
• B
  82% (56)
• C
  3% (2)
• D
  10% (7)

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