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3313 · Question #24
3313 Question #24: Real Exam Question with Answer & Explanation
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Question
A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned". What has caused this condition?
Options
- AThe Contact Center Manager Administration (CCMA) server is not connected to the
- BThe Contact Center administrator does not have the required permissions on the
- CThe Domain User Name has been deleted from the Domain Controller, and is no longer
- DThe Domain User Name has already been mapped to an existing CCT agent.
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