A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned". What has caused this condition?

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A. The Contact Center Manager Administration (CCMA) server is not connected to the

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B. The Contact Center administrator does not have the required permissions on the

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C. The Domain User Name has been deleted from the Domain Controller, and is no longer

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D. The Domain User Name has already been mapped to an existing CCT agent.

A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as…

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