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3313 · Question #34
3313 Question #34: Real Exam Question with Answer & Explanation
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Question
A technician is troubleshooting a hung call under public tabular Displays > standard Skillset Display. When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?
Options
- AThe call is disconnected and you must refresh the real-time Display Report.
- BThe call is remove from the utility and from the real -time Display report.
- CThe call is removed from the utility but will remain on the Real-Time Display Report.
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