Avaya
3309 · Question #69
Which statement is true about the Contact Center Management Administration function that is provided by the Avaya Media Server (Avaya MS)?
The correct answer is A. It creates an Avaya MS conference and anchors customer calls, announcements, and agent. See the full explanation below for the reasoning.
Question
Which statement is true about the Contact Center Management Administration function that is provided by the Avaya Media Server (Avaya MS)?
Options
- AIt creates an Avaya MS conference and anchors customer calls, announcements, and agent
- BIt supports the Avaya Aura Agent Desktop.
- CIt links the Communications Control Toolkit Server to the Contact Center Management
- DIt supports the- Active Directory link to the Computer Telephony Integration (CTI) agent.
How the community answered
(21 responses)- A86% (18)
- B10% (2)
- C5% (1)
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