Avaya
3309 · Question #68
A supervisor with Avaya Aura Contact Center is going on vacation in two weeks and the agents will temporarily report to another supervisor during that time. When the supervisor returns, how should…
The correct answer is A. Create and schedule an Agent to Skillset assignment. See the full explanation below for the reasoning.
Question
A supervisor with Avaya Aura Contact Center is going on vacation in two weeks and the agents will temporarily report to another supervisor during that time. When the supervisor returns, how should the agents report back?
Options
- ACreate and schedule an Agent to Skillset assignment.
- BSchedule a Reset Assignment.
- CCreate a new Reporting Agent Standard Partition.
- DCreate a new Agent User Defined Partition.
How the community answered
(50 responses)- A72% (36)
- B14% (7)
- C4% (2)
- D10% (5)
Community Discussion
No community discussion yet for this question.