Proactive Outreach Manager (POM) 3.0 supports skill-based pacing for Avaya Aura?Call Center Elite (CCEIite) and Avaya Aura Contact Center (AACC). Which statement describes this functionality?

Question

Options

• ASkill-based pacing for CCEIite and AACC ensures the POM system places calls and/or sends
• BSkill-based pacing for CCEIite and AACC ensures the POM system places outbound voice calls
• CSkill-based pacing for CCEIite and AACC ensures the Agent Manager (AM) releases outbound
• DSkill-based pacing for CCEIite and AACC ensures the Campaign Director acquires outbound

• A
  5% (1)
• B
  5% (1)
• C
  82% (18)
• D
  9% (2)

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