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3309 · Question #104
3309 Question #104: Real Exam Question with Answer & Explanation
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Question
Proactive Outreach Manager (POM) 3.0 supports skill-based pacing for Avaya Aura?Call Center Elite (CCEIite) and Avaya Aura Contact Center (AACC). Which statement describes this functionality?
Options
- ASkill-based pacing for CCEIite and AACC ensures the POM system places calls and/or sends
- BSkill-based pacing for CCEIite and AACC ensures the POM system places outbound voice calls
- CSkill-based pacing for CCEIite and AACC ensures the Agent Manager (AM) releases outbound
- DSkill-based pacing for CCEIite and AACC ensures the Campaign Director acquires outbound
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