Avaya
3101 · Question #57
A technician is initially dispatched to diagnose a system issue. A DSI connection is receiving slips and timing errors. What steps should the technician take to diagnose the problem?
The correct answer is B. Make a DS1 test call, test DS1 boards, validate administration, and contact the service provider. See the full explanation below for the reasoning.
Question
A technician is initially dispatched to diagnose a system issue. A DSI connection is receiving slips and timing errors. What steps should the technician take to diagnose the problem?
Options
- AMake a call, check voice quality, and reboot server
- BMake a DS1 test call, test DS1 boards, validate administration, and contact the service provider
- CTest the telephones, move telephone to different circuit, and replace the telephone
- DTest DS1 boards, move the board to different slot, and replace boards
How the community answered
(25 responses)- A16% (4)
- B72% (18)
- C8% (2)
- D4% (1)
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