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3101 · Question #57

A technician is initially dispatched to diagnose a system issue. A DSI connection is receiving slips and timing errors. What steps should the technician take to diagnose the problem?

The correct answer is B. Make a DS1 test call, test DS1 boards, validate administration, and contact the service provider. See the full explanation below for the reasoning.

Question

A technician is initially dispatched to diagnose a system issue. A DSI connection is receiving slips and timing errors. What steps should the technician take to diagnose the problem?

Options

  • AMake a call, check voice quality, and reboot server
  • BMake a DS1 test call, test DS1 boards, validate administration, and contact the service provider
  • CTest the telephones, move telephone to different circuit, and replace the telephone
  • DTest DS1 boards, move the board to different slot, and replace boards

How the community answered

(25 responses)
  • A
    16% (4)
  • B
    72% (18)
  • C
    8% (2)
  • D
    4% (1)

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