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3101 · Question #39

A user reports that the caller's voice is loud enough but cannot be understood because of gaps in the voice (syllables or words missing). Which two issues can affect voice quality? (Choose two.)

The correct answer is A. Network latency B. Packet loss or jitter. Avaya Application Solutions IP Telephony Deployment Guide - Page 286

Troubleshooting and Diagnostics

Question

A user reports that the caller's voice is loud enough but cannot be understood because of gaps in the voice (syllables or words missing). Which two issues can affect voice quality? (Choose two.)

Options

  • ANetwork latency
  • BPacket loss or jitter
  • CMEDPRO boardsin the wrong slots.
  • DHair pinningattempted across network regions
  • Eshuffling attempted across Network Region

How the community answered

(40 responses)
  • A
    75% (30)
  • C
    13% (5)
  • D
    5% (2)
  • E
    8% (3)

Explanation

Avaya Application Solutions IP Telephony Deployment Guide - Page 286

Topics

#voice quality#packet loss#network latency#jitter

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