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3101 · Question #5
3101 Question #5: Real Exam Question with Answer & Explanation
The correct answer is A. Unplug the telephone and plug it back again. C. Wait for the prompt for the extension number and password. See the full explanation below for the reasoning.
Question
A user is a new employee of ABC Co. and their manager supplies them with 9600 desktop IP telephone and login information and tells the user to plug the cord into the jack near their desk. The user plugs in the telephone, lifts the handset, but there is no dial tone and call cannot be made. What should the user do? (Choose two)
Options
- AUnplug the telephone and plug it back again.
- Breturns the telephone because it is defective
- CWait for the prompt for the extension number and password
- DPlug the telephone into another jack.
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