Avaya
3101 · Question #36
You have administered a mailbox as an auto attendant but calls are not redirected when a presses 0 or *0. Which option is most likely cause?
The correct answer is A. CALL TRANSFER OUT OP MESSAGING > Transfer Type dropdown menu > Enhanced cover. See the full explanation below for the reasoning.
Question
You have administered a mailbox as an auto attendant but calls are not redirected when a presses 0 or *0. Which option is most likely cause?
Options
- ACALL TRANSFER OUT OP MESSAGING > Transfer Type dropdown menu > Enhanced cover
- BCALL TRANSFER OUT OP MESSAGING > transfer Type drop-down menu > Non
- CAUTOMATED ATTENDANT MENU> Treatment drop-down menu > call-answer.
- DAUTOMATED ATTENDANT MENU> Treatment drop-down menu
How the community answered
(44 responses)- A77% (34)
- B14% (6)
- C2% (1)
- D7% (3)
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