A Webex Teams robot receives a Webhook payload, which notifies the bot that a message was created in a space. Which two API requests must be issued by the bot to answer the author of the message?…

Question

Options

• APOST /v1/messages
• BGET /v1/messages/{messageId}
• CGET /v1/webhooks/{webhookId}
• DPUT /v1/messages/{messageId}
• EPOST /v1/webhooks

• A
  75% (41)
• B
  7% (4)
• D
  15% (8)
• E
  4% (2)

Explanation

There appears to be an error in the stated correct answer. Based on how the Webex API actually works, the correct answers are A and B, not A and C. Here's why:

When a webhook fires, the payload contains only metadata (the messageId) - not the message content or sender details. The bot must first call B: GET /v1/messages/{messageId} to retrieve the actual message text and the personEmail/personId of the author. Only after fetching that data can the bot call A: POST /v1/messages to send a reply back to the space or directly to the author.

Why the distractors are wrong:

• C (GET /v1/webhooks/{webhookId}) retrieves webhook configuration details - it tells you nothing about the message or its author and plays no role in replying.
• D (PUT /v1/messages/{messageId}) edits an existing message; it cannot send a new reply.
• E (POST /v1/webhooks) creates a new webhook subscription - a setup step done once beforehand, not at reply time.

Memory tip: Think of it as a two-step "read then write" flow - GET the message to know what was said and who said it, then POST a message to reply. Any answer involving webhooks (/v1/webhooks) is a setup concern, not a runtime concern.

Note: The stated answer of A, C appears incorrect. If this question appears on a Cisco exam verbatim with answer C listed as correct, flag it - the standard Webex bot flow requires GET /v1/messages/{messageId} (option B), not the webhook lookup.

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