Which two configurations should you enable on Cisco Unified Communications Manager for integration with Cisco Unified Communications Manager IM and Presence Service? (Choose two.)

Question

Options

• AEnable Cisco CallManager service
• BEnable End Users for IM and Presence
• CCreate an Application User and associate Presence enabled endpoints with it.
• DEnable Cisco CARWeb service
• EEnable Cisco Extended Functions service

• A
  86% (44)
• C
  2% (1)
• D
  4% (2)
• E
  8% (4)

Explanation

For proper integration between CUCM and IM&P Service, two key configurations are required: (A) The Cisco CallManager service must be enabled on the CUCM node(s), as it provides the core call processing that IM&P relies on for phone presence and click-to-call functionality; and (B) End users must be enabled for IM and Presence in their CUCM user profiles, which licenses them for IM&P and synchronizes their accounts to the IM&P cluster. Without user-level IM&P enablement, users will not be provisioned on the IM&P server. Cisco Extended Functions and CARWeb services are not required for IM&P integration, and Application User association is a secondary step not required at the foundational integration level.

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