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300-810 · Question #60

Refer to the exhibit. Which two steps resolve the "Users with Duplicate User IDs" message? (Choose two.)

The correct answer is B. Rename the User ID value for one user if different users on different clusters have the same User C. Unassign a user from one of the clusters when the same user is assigned to two different. The 'Users with Duplicate User IDs' message in Cisco IM and Presence occurs when the same User ID exists across multiple clusters or when the same user is assigned to more than one IM&P node. Two valid resolutions are: Option B - rename the User ID for one of the duplicate…

Cisco Unified IM and Presence

Question

Refer to the exhibit. Which two steps resolve the "Users with Duplicate User IDs" message? (Choose two.)

Exhibit

300-810 question #60 exhibit

Options

  • ARename the directory URI value for one of the users to ensure that there is no duplication.
  • BRename the User ID value for one user if different users on different clusters have the same User
  • CUnassign a user from one of the clusters when the same user is assigned to two different
  • DAssign the duplicate user to the secondary Cisco IM and Presence node.
  • EDelete the user ID for the duplicate user ID.

How the community answered

(24 responses)
  • A
    8% (2)
  • B
    71% (17)
  • D
    4% (1)
  • E
    17% (4)

Explanation

The 'Users with Duplicate User IDs' message in Cisco IM and Presence occurs when the same User ID exists across multiple clusters or when the same user is assigned to more than one IM&P node. Two valid resolutions are: Option B - rename the User ID for one of the duplicate users when different users on different clusters share the same User ID, ensuring uniqueness across the deployment; and Option C - unassign a user from one of the clusters if the same user account has been incorrectly assigned to two different clusters simultaneously, since each user should only belong to one IM&P cluster. Option A addresses directory URI duplication, not User ID duplication. Option D assigns to a secondary node but does not resolve the duplicate. Option E deleting the User ID would remove the user entirely, which is overly destructive and incorrect.

Topics

#User ID Management#Cisco IM and Presence#Troubleshooting#Duplicate User Resolution

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