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300-810 · Question #281
300-810 Question #281: Real Exam Question with Answer & Explanation
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Cisco Unified IM and Presence
Question
An engineer configures persistent chat in Cisco UCM IM and Presence by using the official documentation. Persistent chat is enabled, and the external database is configured correctly. However, the Cisco XCP Text Conference Manager service fails to start, even after a restart of the service. Which action resolves the issue?
Options
- AOn the IM and Presence server, restart the Cisco XCP Router service and the Cisco XCP Text
- BEnsure that the IM and Presence database is active and reachable from the external database
- CFor persistent chat, set the Database Connection Heartbeat Interval value to 0.
- DEnsure that the external database is associated with the Text Conference Manager service and
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Topics
#Persistent Chat#Cisco IM and Presence#Service Troubleshooting#External Database