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300-730 · Question #78

Refer to the exhibit. A network engineer is configuring a remote access SSLVPN and is unable to complete the connection using local credentials. What must be done to remediate this problem?

The correct answer is A. Enable the client protocol in the Cisco AnyConnect Group Policy. The AnyConnect group policy must have the SSL client protocol explicitly enabled, or clients cannot establish the tunnel regardless of credential validity.

Troubleshooting VPNs

Question

Refer to the exhibit. A network engineer is configuring a remote access SSLVPN and is unable to complete the connection using local credentials. What must be done to remediate this problem?

Options

  • AEnable the client protocol in the Cisco AnyConnect Group Policy.
  • BConfigure a AAA server group to authenticate the client.
  • CChange the authentication method to local.
  • DConfigure the group policy to force local authentication.

How the community answered

(30 responses)
  • A
    73% (22)
  • B
    7% (2)
  • C
    7% (2)
  • D
    13% (4)

Why each option

The AnyConnect group policy must have the SSL client protocol explicitly enabled, or clients cannot establish the tunnel regardless of credential validity.

AEnable the client protocol in the Cisco AnyConnect Group Policy.Correct

On Cisco ASA, the group policy must include 'vpn-tunnel-protocol ssl-client' (or 'anyconnect') under its attributes. Without this, the AnyConnect client protocol is disabled for that policy, preventing tunnel establishment entirely. Enabling the client protocol in the group policy is the direct fix when local credentials are valid but the connection still fails.

BConfigure a AAA server group to authenticate the client.

A AAA server group is only required when authenticating against an external server like RADIUS or LDAP - it is not needed for local credential authentication and would not resolve this issue.

CChange the authentication method to local.

Changing the authentication method to local would only be relevant if the current method pointed to an unreachable external server, not if the protocol itself is not enabled in the group policy.

DConfigure the group policy to force local authentication.

The group policy does not have a 'force local authentication' option as a standalone command - the authentication method is set on the tunnel-group, not as a group policy attribute forcing local auth.

Concept tested: AnyConnect group policy client protocol enablement

Source: https://www.cisco.com/c/en/us/td/docs/security/asa/asa96/configuration/vpn/asa-96-vpn-config/vpn-remote-access.html

Topics

#SSL VPN troubleshooting#AnyConnect#group policy#client protocol

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