300-425 · Question #114
An engineer must repurpose a lab WLC appliance for use in the production environment of the enterprise. After the new WLC is configured with the information of the other WLC, the mobility tunnels are
The correct answer is D. The mobility groups are different.. Mobility tunnels between WLCs require both controllers to share the same mobility group name; a mismatch prevents tunnel establishment.
Question
An engineer must repurpose a lab WLC appliance for use in the production environment of the enterprise. After the new WLC is configured with the information of the other WLC, the mobility tunnels are still not coming up. What is the reason?
Options
- AA firewall is blocking UDP port 16667 between the WLCs.
- BThe WLC management interfaces are in the same VLAN.
- CThe hardware platform is incompatible.
- DThe mobility groups are different.
How the community answered
(58 responses)- A7% (4)
- B3% (2)
- C10% (6)
- D79% (46)
Why each option
Mobility tunnels between WLCs require both controllers to share the same mobility group name; a mismatch prevents tunnel establishment.
While UDP ports 16666 and 16667 are used for mobility traffic, a firewall blocking these ports would not be introduced solely by reconfiguring a controller's identity, making it an unlikely root cause in this specific scenario.
Management interfaces being on the same VLAN can introduce routing issues in some topologies but is not a direct or typical cause of mobility tunnel failure between controllers.
Cisco WLC mobility functionality is not restricted by hardware platform differences as long as compatible software versions are running, so hardware incompatibility is not the reason the tunnels fail.
For a mobility tunnel to come up between two Cisco WLCs, both controllers must be configured with the same mobility group name or must have each other explicitly added to their mobility peer lists. A lab WLC repurposed for production likely retains a different mobility group name than the existing production WLC, which prevents tunnel negotiation from completing. Aligning the mobility group name on both controllers resolves the issue.
Concept tested: Mobility group name requirement for inter-WLC tunnels
Source: https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-10/config-guide/b_cg810/configuring_mobility_groups.html
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